David Koczkar

David Koczkar Speaker Chief Customer Officer Event Melbourne

David Koczkar

Job Title: Group Executive, Chief Customer Officer

Company: Medibank

Group Executive – Chief Customer Officer

  • David was appointed Group Executive – Chief Customer Officer in September 2016. He previously held the role of Chief Operating Officer (from March 2014) and was Acting Chief Executive Officer between April 2016 and June 2016.
  • He is responsible for the customer facing and commercial functions for the Medibank Group, including marketing, product and portfolio management, sales, service and the company’s digital transformation.
  • Prior to joining Medibank, David was the Group Chief Commercial Officer at Jetstar where he was responsible for all revenue generation, business development and commercial operations for the Jetstar group of airlines, including as a Director of Jetstar Pacific (Vietnam), Jetstar Hong Kong and NewStar (Singapore) JV businesses.
  • David has a wealth of commercial and business experience, including previous work in strategy consulting and financial services, and was part of the core team that developed the business case for Jetstar and built it into a successful Pan- Asian business.

Speaking at the following:

9:25 - 10:00
C-Suite Panel Discussion: The emerging C-Suite in the age of the customer – how can each role bring equal value to the business?

Customer centricity and the role of the C-Suite: How can the Chief Executive Officer, Chief Customer Officer, Chief Marketing Officer, Chief Information Officer and Chief Operating Officer bring equal value to the business The role of the CEO in driving change and embedding customer centricity into its business foundations The ultimate disruptor: Will the emerging… Read more.