Job Title: Chief Customer Experience Officer
Company: Department of Health QLD
Michael Berndt is the Chief Customer Experience Officer at Department of Health QLD.
This presentation will detail the overarching Service Delivery Excellence Program, an initiative that gas transformed eHQ’s service delivery capability; utilising AI and digital integration to make big gains in ICT health service delivery – smarter service solutions, lower costs, more responsive and better quality healthcare.
Chief Customer Officer Roundtable, Singapore & Malaysia, June 2018
Chief Customer Officer New Zealand, July, 2018
Chief Customer Officer Sydney, November, 2018
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