Verint® Systems Inc. (NASDAQ:VRNT) is a global leader in Actionable Intelligence® solutions for customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organizations in over 180 countries use Verint solutions to improve enterprise performance and make the world a safer place.
CBIG Consulting, a division of Chicago Business Intelligence Group, Inc., is a global team of experts in Big Data Analytics, Cloud-based analytics, Data Warehousing, and Business Intelligence. Their unique methods of rapidly realizing value from data using the CBIG Lean Framework have allowed it to recognised by industry with multiple accolades, most recently as “one of 50 Innovative Companies to… Read more.
Pitney Bowes is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce. More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes. For over 95… Read more.
Strativity Group is one of the world’s leading customer experience strategy firms. We work with our clients to: * Design and execute value-creating customer experience strategies * Define, improve and innovate the customer experience * Develop a customer-centric culture * Deliver educational programs to improve organisational capability * Determine the economics that support investment in… Read more.
inQuba is a customer experience management and customer engagement SaaS provider established across four continents. inQuba offers Enterprise Customer Experience (CX), Social, Engagement, Campaigning and Service Desk on a single, integrated SaaS platform. The inQuba client base consists of multi-national corporations from the financial services, insurance, retail, travel and telecommunications sectors. They include Virgin Mobile,… Read more.
Touchpoint Group was formed in 2000 to develop Enterprise software for better customer engagement. ‘The Customer’ is part of Touchpoint Group’s DNA and it’s technologies and services are used across some of Australasia’s best known brands. The company supports complex organisations that have large customer bases with three proprietary products: – TouchpointMX: omnichannel marketing automation… Read more.
Medallia is a Silicon Valley–based company, backed by Sequoia Capital and founded on a simple premise: help companies redefine what great customer experience means. Our solution powers renowned brands such as Nordstrom, Mercedes, PayPal, CA Technologies, Four Seasons, Sephora, and the Zurich Insurance Group, to name a few.
Stellar Evolve is the management consulting arm of Stellar Asia Pacific, the voice behind some of the world’s most loved brands with a global footprint and diverse client base. Combining Tier-1 consulting expertise with experience in the delivery of multi-channel customer experience, the consulting practice focuses on practical customer strategies that deliver real-life business outcomes…. Read more.
Call Journey helps businesses of all shapes and sizes improve performance output in their customer-centric touch points by providing a platform able to listen to every voice-based customer interaction. Using global best practice machine learning and artificial intelligence, Call Journey can help you understand, analyse and unlock key insights in a scalable and automated fashion…. Read more.
NICE (Nasdaq: NICE) is the worldwide leading provider of enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE solutions help the world’s largest organisations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organisations in more than 150 countries, including… Read more.
With more than three decades of industry experience Sitel is one of the world’s leading outsourcing providers of customer service management, supporting a range of Australia’s largest brands in serving, retaining and growing their customer base. Our promise is based around providing leading customer experiences through the design and delivery of targeted channel communications, spanning… Read more.
Cradlepoint is the global leader in software-defined, cloud-based network solutions for connecting people, places and things over wired and wireless broadband. Cradlepoint NetCloud is a software and services platform that extends the company’s 4G LTE-enabled multi-function routers and ruggedized M2M/IoT gateways with cloud-based management and software-defined network services. Customers can leverage the speed and economics… Read more.
Confirmit enables organisations to develop and implement Voice of the Customer, Employee Engagement and Market Research programmes that deliver insight and drive business change. Confirmit’s clients create multi-channel, multi-lingual feedback and research programmes that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. Confirmit’s customer engagement model provides the power to… Read more.
At Corinium Digital our C-Suite network is different. We are a community built by and for the emerging C-level roles that have transformed the face of the traditional C-Suite. Get free, unrestricted access to leading content and a chance to have a voice with strategy pioneers in Big Data, Analytics, Data Science, Customer Experience, Revenue… Read more.
CXPA The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession. The CXPA increases the impact and visibility of Customer Experience professionals, facilitates effective member-to-member sharing, and establishes respected standards.
Datafloq is the One-Stop Source for Big Data, empowering organizations to create value from data. The platform aims to create an overview of the global big data market by bringing together all stakeholders within the global Big Data market. The objective of Datafloq is to spur the global understanding and application of Big Data in order… Read more.
Matchboard is the smart way to find suppliers to meet your Customer needs. Simply enter your needs for a product or service in our free-to-use website and, presto, get matched with vendors who can help. From service design consultants to customer feedback platforms, from data hosting and segmentation to omni-channel cloud technology solutions…gone are the… Read more.
Ben Shipley, APAC Sales and Partnerships Director
+61 (0) 451 406 384
Chief Customer Officer Singapore, 11-11 July 2017
Chief Customer Officer Sydney, 1-2 November, 2017
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